Product condition

Product conditions (Outlet PC)

We sell real opportunities (clearance, returns, open box, cosmetic defects, damaged packaging and refurbished products). The condition, warranty and included items are always stated on the product page.

Total transparency: we don’t “dress up” prices with free shipping or ambiguous wording. Here’s what each condition means so you can shop with confidence.

New New product (clearance / overstock / discontinued)

🛡️Warranty

Usually 36 months (the exact duration is shown on the product page).

🧩Accessories

Includes accessories as a new product would. If anything is missing, it is stated on the page.

🏷️Price

Lower price due to clearance, overstock or end of line: same condition as new.

✅Condition

New and unused. Standard manufacturer packaging (unless stated otherwise).

Refurbished Checked and verified to work properly

🛡️Warranty

12 or 24 months depending on the product (see product page).

🧩Accessories

Includes what is essential for operation. Included items are detailed on the page.

📦Origin

Opportunities from returns, display units, unsealed items or packaging issues, after inspection.

✅Condition

Functionality verified. May show minor signs of use if stated on the page.

Open box Like new, with opened or handled packaging

🛡️Warranty

Usually 36 months (as per product page).

🧩Accessories

As with a new product. Any exception is clearly stated.

📦Origin

Commercial returns within the legal period or units opened for inspection.

✅Condition

Product like new. The box may be open or show minor marks.

Cosmetic defect Works perfectly, with a visual flaw

🛡️Warranty

12 or 24 months depending on the product (see product page).

👁️Defect

The defect is purely cosmetic and does not affect performance. It is detailed on the page.

🏷️Price

Extra discount due to the visual defect. Ideal if you prioritise savings over appearance.

✅Condition

Fully functional. May have marks or scratches described on the page.

Damaged packaging Perfect product, damaged box

🛡️Warranty

Usually 36 months (as per product page).

📦What happened

The box may show dents or transport marks. The product is delivered in good condition.

🧩Accessories

As with a new product. Any exception is stated on the page.

✅Condition

Product in perfect condition; the difference lies in the packaging.

Important: warranty and exact box contents may vary by model or condition. The definitive information is what appears on the product page.